Attentive staff of the hotel.

Convenient parking available right here! Enjoyed relaxing by the cool pool 😎.

Unbeatable location with unbelievable view of the mountain. Brand-new and large room with a reasonably spacious bathroom and a safe, flat screen cable TV, and a mini fridge bar. Comfortable beds, nice pool. What an attentive staff.

The staff were attentive and very attentive, and the private parking was available. Location: the hotel was close enough to the cliffs as well as good restaurants, attractions and city centre.

Nice and spacious room with a balcony to chill on. 🌟.

Neat and Tidy. Breakfast was good. Outside setting was beautiful.

Thin walls. Requested our twin beds to be put together during booking which wasn´T. Asked several times during our stay and was told it would be done, which wasn´T. Gave up at the end...

The facilities were pristine and the view was beautiful. The location was perfect, very near to the Bus Station and the Centre. The food was excellent and the staff very kind and helpful.

This venue boasts a beautiful building and rooms with a mountain view, offering a delicious breakfast with plenty of options and is conveniently located next to a restaurant, valley, and cliffs. Additionally, guests can enjoy tea or coffee at Gram Cafe nearby.

Great location with stunning mountain view. Clean and spacious room with comfortable beds. Friendly and helpful staff. Nice pool and well-equipped gym. Good value for the price.

For the price we paid, the value was amazing! The room was spacious, clean, and had a beautiful balcony. The hotel's location was perfect, just a short walk from the lively main street. The staff were incredibly kind and helpful, especially Paulo Viana, Francisco, Katherine, and Jackson at the swimming pool bar. The mountain view from the upper floors was breathtaking, and the gardens added a nice touch to the ambiance. We were close enough to restaurants, attractions, and the city center, but fortunately far from the crowds.

Breakfast choices could be improved with more variety and options.

The location of the hotel is absolutely stunning, with breathtaking views of the mountains. The hotel facilities are top-notch, including a fantastic swimming pool and a well-equipped fitness center. The cleanliness of the rooms was impeccable, and the staff was incredibly kind and helpful.

Everything is what I need and want.

The hotel is situated in a prime location, offering breathtaking views of the surrounding mountains. The rooms are spacious and clean, with comfortable beds and a well-maintained bathroom. The staff are friendly and efficient, ensuring a smooth check-in process. The breakfast provided a good variety of options and the free WiFi in the rooms was convenient. Guests can also enjoy the beautiful fire in the middle of the hotel on colder days.

The restaurant service can be slow and the quality of the food could be improved.

The complementary drinks at the New Year's party were a nice touch and really added to the festivities. The hotel's location near the main square and fireworks display made it easy to join the celebrations. Additionally, the breakfast had a good variety of options to choose from, including fresh fruits and pastries.

The Wi-Fi in the room was spotty and inconsistent and made it difficult to stay connected. Also, the check-in process was slow despite having several staff members on duty.

This hotel is perfectly located near the center of Gramado, offering stunning views of the mountains. The staff here are very kind and gentle, making you feel welcome from the moment you arrive. The room was spacious, clean, and had all the necessary amenities to ensure a comfortable stay. The hotel facilities, including the heated pool and well-equipped gym, were top-notch. The breakfast was delicious, with a wide variety of options to choose from. this place provided enhanced comfort and quality services.

I highly recommend this hotel to all.

I had a wonderful stay at this hotel. The location was perfect as it was just a short walk from the bustling main street. The hotel facilities were excellent, including a gorgeous heated pool with a stunning panoramic mountain view. The gym was one of the best equipped I have ever seen in a hotel. Additionally, the breakfast offered was spectacular. The staff, especially Paulo Viana at the reception and Francisco in the restaurant, were incredibly kind and helpful. The hotel's cleanliness was impeccable and the gardens were beautifully maintained. The location of this hotel, on top of the mountains and near the center of the city, made it ideal for exploring this charming city.

Not one thing.